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Dawn Mercado — Copy Manager & Brand Voice Leader
Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
Email
Brand
Digital
Media
Print
About
Dawn Mercado — Copy Manager & Brand Voice Leader
Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
Email
Brand
Digital
Media
Print
About
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Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
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All Work Email Print Digital Experiences Brand & Voice Media
Print Dawn Mercado 10/28/26 Print Dawn Mercado 10/28/26

Boston Scientific/EP Technologies

Crafted an emotive message to the targeted audience.

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Digital Dawn Mercado 6/15/26 Digital Dawn Mercado 6/15/26

Walmart: Savings Hero Homepage

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Digital Dawn Mercado 6/10/26 Digital Dawn Mercado 6/10/26

Walmart: Easter Hero Homepage

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Digital Dawn Mercado 6/10/26 Digital Dawn Mercado 6/10/26

Walmart: College Hero Homepage

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Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Balsam Hill: Seasonal Guide

Created a copy guide that gave a 4-month campaign a consistent voice.

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Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Balsam Hill Inter'l: Campaign

Crafted a consistent voice for one of our most important customer segments.

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Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Treetopia: Brand Guide

Crafted a consistent voice for one of our most important customer segments.

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Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Shutterfly: Segmentation Guide

Crafted a consistent voice for one of our most important customer segments.

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Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Shutterfly: Seasonal Campaign

Gave teams summer copy options to ensure brand consistency.

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Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Balsam Hill: Awareness Ad

Turned Christmas tree loyalty into spring collection awareness through copy.

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Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Balsam Hill Inter'l: Targeted Ad

Carried the brand voice from script to screen across five international markets.

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Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Treetopia: Targeted Ad

Kept evolving brand voice true where it mattered most.

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Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Walmart: In-app Inspiration

Oversaw copy that made the Walmart app's in-store benefits land in seconds.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

JATO Aviation: Website

Built a brand voice that earned the trust of pilots and aviation enthusiasts.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Balsam Hill: US Homepage

Wrote and oversaw homepage copy built to convert, refresh after refresh.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Balsam Hill: UK Homepage

Translated brand voice to the social feed: warm, relevant, and scroll-stopping.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Shutterfly: Social Post

Translated brand voice to the social feed: warm, relevant, and scroll-stopping.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Shutterfly: Homepage Redesign

Led content strategy for a homepage redesign with UX at the center.

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Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Walmart: Apple Hero Takeover

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Print Dawn Mercado 6/3/26 Print Dawn Mercado 6/3/26

JATO Aviation: Brochure

JATO Aviation offers custom pilot training and advanced aviation resources for serious pilots.

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Walmart
Shutterfly
Treetopia
Thos. Baker
JATO Aviation

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