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Dawn Mercado — Copy Manager & Brand Voice Leader
Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
Email
Brand
Digital
Media
Print
About
Dawn Mercado — Copy Manager & Brand Voice Leader
Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
Email
Brand
Digital
Media
Print
About
Folder: Brands
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Walmart
Shutterfly
Balsam Hill
Treetopia
Thos. Baker
JATO Aviation
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All Work Email Print Digital Experiences Brand & Voice Media
Balsam Hill: Seasonal Guide
Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Balsam Hill: Seasonal Guide

Created a copy guide that gave a 4-month campaign a consistent voice.

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Balsam Hill Inter'l: Campaign
Brand Dawn Mercado 6/7/26 Brand Dawn Mercado 6/7/26

Balsam Hill Inter'l: Campaign

Crafted a consistent voice for one of our most important customer segments.

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Balsam Hill: Awareness Ad
Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Balsam Hill: Awareness Ad

Turned Christmas tree loyalty into spring collection awareness through copy.

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Balsam Hill Inter'l: Targeted Ad
Media Dawn Mercado 6/7/26 Media Dawn Mercado 6/7/26

Balsam Hill Inter'l: Targeted Ad

Carried the brand voice from script to screen across five international markets.

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Balsam Hill: US Homepage
Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Balsam Hill: US Homepage

Wrote and oversaw homepage copy built to convert, refresh after refresh.

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Balsam Hill: UK Homepage
Digital Dawn Mercado 6/7/26 Digital Dawn Mercado 6/7/26

Balsam Hill: UK Homepage

Translated brand voice to the social feed: warm, relevant, and scroll-stopping.

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Balsam Hill: Holiday Catalog
Print Dawn Mercado 6/3/26 Print Dawn Mercado 6/3/26

Balsam Hill: Holiday Catalog

Evolved brand to be more emotive, more customer-centric, more intentional.

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Balsam Hill: Seasonal Catalog
Print Dawn Mercado 6/3/26 Print Dawn Mercado 6/3/26

Balsam Hill: Seasonal Catalog

Evolved brand to be more emotive, more customer-centric, more intentional.

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Balsam Hill: Magazine Ad
Print Dawn Mercado 6/3/26 Print Dawn Mercado 6/3/26

Balsam Hill: Magazine Ad

Concepted a holiday campaign and wrote the copy that brought it home.

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Balsam Hill: Founder’s Annual
Email Dawn Mercado 6/3/26 Email Dawn Mercado 6/3/26

Balsam Hill: Founder’s Annual

CRM was a major revenue driver at Balsam Brands, and Balsam Hill

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Balsam Hill: Valentine's Day
Email Dawn Mercado 6/3/26 Email Dawn Mercado 6/3/26

Balsam Hill: Valentine's Day

CRM was a major revenue driver at Balsam Brands, and Balsam Hill

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Brands

Walmart
Shutterfly
Treetopia
Thos. Baker
JATO Aviation

Channels

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Brand
Digital
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Print

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